Neck pain is a common problem that two-thirds of people will experience at some time1. Neck pain can develop due to muscle strain or tension, after an injury such as whiplash or due to chronic conditions including osteoarthritis.
Most neck pain is not serious and usually eases in a few days with simple treatment.
If your pain is causing problems and reducing your quality of life, the experienced doctors and physiotherapists at Virtually Healthcare can provide advice, investigation and treatment to relieve your discomfort.
There are many causes of neck pain, and sometimes, frustratingly, it can be challenging to identify the thing that triggered your pain:
Virtually Healthcare is a ground-breaking GP practice, providing expert care in the comfort, safety and privacy of your home. The Virtually Healthcare service is designed to fit with modern lives. Consultations are easy to access, discreet and convenient, with virtual appointments available seven days a week.
The highly skilled team includes more than 40 clinicians working together to investigate and treat disease and help you optimise your health and wellbeing. As well as GPs, the team includes physiotherapists and practice nurses to offer a comprehensive primary care service.
During the pandemic, many patients are finding it more difficult to access Healthcare. Virtually Healthcare provides rapid access video or telephone appointments, with consultations available the same day if you contact us before 3 pm. Our clinicians can provide professional assessment and advice, arrange investigations, prescribe treatment or arrange for a face-to-face review.
At Virtually Healthcare, our focus is on you. Our patients can make an appointment with one of our experienced physiotherapists without a GP referral. The physios can arrange scans and tests, if necessary. They will work with a Virtually doctor to arrange that a prescription is sent directly to your local pharmacy.
Most neck pain will settle in a few days. Self-help measures, physiotherapy and over-the-counter painkillers and anti-inflammatories can also help you manage your symptoms and improve your recovery:
Virtually Healthcare has two physiotherapists as part of our multi-disciplinary team. Your time is valuable. Physiotherapists are specialists in treating muscle, bone and joint conditions, making them the best professionals to assess and treat your neck unless you have suffered an injury.
You can book an appointment with one of our physiotherapists without a GP referral. They have extensive experience and expertise in the evaluation and treatment of neck pain. They can:
Make an appointment with one of the doctors at Virtually Healthcare if your neck pain is severe and significantly affects your mobility and quality of life.
It’s imperative to seek urgent assessment and advice if you have had a whiplash injury and experience any of the following symptoms:
These could indicate a more serious injury. Call 111 or make an urgent appointment with a GP at Virtually Healthcare.
If you have neck stiffness together with fever, feeling unwell or having a headache, light phobia or rash, you should seek urgent medical attention to check you do not have meningitis.
Your doctor will talk to you about your symptoms and suggest investigation and treatment based on their expert assessment. This could include:
One of Virtually Healthcare’s GPs, with a particular interest in bone and joint problems, reports on the questions and concerns that they are currently seeing in their consultations.
We’ve seen many more people complaining of neck pain during the pandemic. From our consultations, it appears to reflect the increase in home working, with too many patients working in uncomfortable positions that put pressure on your neck. This is reflected in research that found that four in five desk workers who switched to working from home have had back, neck or shoulder pain, with around a quarter affected most of the time6.
The wrong height table or chair and using a laptop instead of a desktop computer can affect your posture and increase tension in the muscles supporting your neck.
Problems in the neck can often affect the shoulders too. It can be difficult to work out the root of the pain. Cervical spondylosis causes pain in the neck and shoulder area and pain going down into the arm. A slipped disc in the neck can also result in pain in your shoulder. Your clinician will take a careful history and examine you to ensure that they understand the underlying cause of your pain.7
We offer written, telephone and video consultations with a range of male and female clinicians from GPs, nurse practitioners, and primary care specialists such as physiotherapy.