We are committed to ensuring tVat your privacy is protected. Any identifying information we ask you to provide will only be used in accordance with this privacy statement.
What we collect
We may collect the following information:
- Your email address
- Your chosen password (which will always be encrypted)
- demographic information, such as your postcode and your home address
- Your age
- Your sex
- Your previous GP details
What we do with the information we gather:
We will never pass on your information, unless you specifically consent to us doing so or we are specifically required to by law. We only use it to understand your needs and provide you with a better service, and in particular:
- for internal record keeping
- to improve our services, and email you responses
- to offer you, relevant information based on your location
- to present you with occasional updates and marketing messages where you have not opted out, based on our legitimate interest in keeping you informed of our services subject to your right to opt-out at any time.
As part of providing you with high-quality preventative health care, we may contact you by SMS, email and/or other means to offer you helpful or important info about your care - this may include invitations to make in-person appointments.
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical and electronic procedures to safeguard and secure the information we collect online.
Passive information collection
As you navigate through this site, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies* and other navigational data collection (such as server logs). Your internet browser automatically transmits to this site some of this anonymous information, such as the URL of the website you just came from and the IP address and the browser version your computer is currently using.
This helps us analyse data about our site traffic, so we can improve virtually and tailor it more to our members' needs. All information is anonymous and only used for operational purposes.
*A cookie is a small file which "asks permission" to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies but you can usually modify your browser setting to decline cookies if you prefer. This may, however, prevent you from taking full advantage of our website. Read more about our Cookies Policy.
Links to other websites
Controlling your personal information
You may choose to change or restrict the use of your personal information by going to your Profile and amending your registration details.
We will not give your personal information to third parties unless we have your permission or are specifically required to by law.
You may ask us to provide details of the personal information we hold about you, under the Data Protection Act 1998. To request this information, please email us at firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will, of course, happily correct any information that's found to be incorrect.
Content of Private Groups
All conversations, discussions and content entered within Private Groups remains confidential and will not be accessible by any virtually users that are not part of your Private Group. However, virtually reserves the right to access Private group information, for security reasons, and to prevent any illegal comments, incitement to hatred or violence.